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CMS Secret Shopper 2026: The Biggest Language Access Lesson Nobody Talks About

By Jack Meere

08.07.2026

Financial Services

AI in Financial Services: Why Financial Institutions Are Not at Risk—If They Lead Responsibly

By Samantha Weinstein

07.07.2026

Retail & E‑Commerce

The Five Things Brands Underestimate in Global E-Commerce Expansion

By The TransPerfect Team

19.06.2026

Financial Services

Digital Banks vs. Traditional Banks: Why Mobile Banking Experience Is Becoming the New Trust Factor

By Dante Dalgin & Samantha Weinstein

11.06.2026

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Maximising the International Attendee - More than Just Words

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Haas Automation x TransPerfect

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TransPerfect Asia Pacific

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Trial Interactive eClinical Solutions

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From Brief to Live: The Turnkey Content Strategy Winning in Retail

18.06.2026

Accessibility in 2026: Incentives, Litigation, And What To Do Before It’s Too Late

04.06.2026

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Live From The Boutique: At The Frontier of Indian Localization

05.12.2025

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AI Powered Player Acquisition & Marketing

25.11.2025

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Winning the Marketplace: A Practical Guide to Product Listing Optimization

18.06.2026

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A Guide To: AI-Driven Search in the Travel Industry

05.03.2026

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TransPerfect works with Prime Therapeutics to Achieve 2 Hour Turnaround of Clinical Correspondence

18.02.2025

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The Global Training Challenge in the Travel Industry: Digital Learning Development

05.08.2024

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We've partnered with thousands of companies around the world. View a selection of our customer stories below to learn more about how DataForce has helped clients excel in the global marketplace.

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Text Annotation

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Language Training

TransPerfect Language and Cultural Training offers language training courses and develops language training content for businesses and professionals. We provide training solutions in more than16 languages for groups and individuals, using top quality teachers and state-of-the-art technology. We combine face-to-face training and virtual classes with e-learning solutions and integrate mobile-learning to support industry related terminology in our blended training process. We support your language training needs for English, French, Spanish, German, Italian, Portuguese, Dutch, and on request for other languages. Our courses are fully coordinated according your wishes, existing language skills and development goals thanks to our highly skilled pedagogical team.

Cultural Training

At Transperfect, we accelerate the acquisition of key skills related to lead in a complex, multicultural and cross frontier environment. This knowledge is at the heart the skillsets of global leaders who need to master it and to build cohesive global team. By fostering an adaptable and flexible mindset our customized programs contribute towards empowering and enabling the participants to effectively avoid basic pitfalls frequently encountered by expatriates and international managers and enlarge their ways of dealing with their new environment. These programs also deal with those personal aspects of adaptation and behavior which can facilitate and accelerate their professional integration and efficiency in the international field.

At the heart of our intercultural training solutions is the use of an online assessment tool, the Cultural Orientations Framework (COF) assessment tool. The tool stimulates reflective learning, opens up greater awareness and clarity about one's own cultural starting points and assumptions, particularly the cultural foundations of values and beliefs.

One day and 2 day workshops delivered by high level consultants, help groups and individuals build valuable intercultural, communication and leadership skills, to be applied across international boundaries.

Language Testing

TransPerfect's language testing program ensures that the candidates you bring on board are linguistically qualified for the job. In addition to ensuring language proficiency and professional credentials, our tests fully evaluate a candidate's ability to respond completely and accurately in targeted industries. Our team of testing and training consultants assesses proficiency in any language by Oral Proficiency Interviews (OPI), written assessments and in the case of interpretations Interpreter Proficiency Assessments (IPA) to help effectiveness, customer experience, and job satisfaction.

Business skills training

Our team offers business skills workshops designed to highlight strategies, tools and techniques for those wishing to be effective in any aspect of their work life. They offer the necessary tools for professionals to develop a successful career, but also for companies to face organizational challenges, promote team work, develop productivity and encourage creativity. Through an intensive training program, participants will actively engage in role playing games and simulations, will be faced with complex real world scenarios and will acquire business skills that can help them succeed in managing difficult and complex business situations.

Need Analysis

In order to better understand your objectives and the specific needs of the participant we conduct a needs analysis with the stakeholders that are responsible for training at client.

Placement Test

All participants' language skills are assessed by means of can-do statements completed on the TransPerfect Learning platform. The entry level of the course participant is determined according to the Common European Framework of Reference (CEFR). You will find a copy of the CEFR attached to this proposal.

Intake Interview

All participants are invited to a personal interview with one of our experienced teachers to assess their listening and speaking skills according to the CEFR. Participants can schedule this interview after they completed the can-do statements via the platform. During the interview objectives, needs and learning style will be discussed.

Program Recommendations

The test results and information compiled in the three previous steps are analysed by our team of language training specialists and teachers. This analysis will result in the final course program, including a detailed description of the curriculum and selected material.

Mobile learning and industry terminology

Our programs include not only grammar, pronunciation, formality, speech structure, spelling and social convention; they also allow the participants to practice and enhance various language aspects such as specific industry vocabulary. Learners have the chance to enhance their knowledge of industry terminology through a complimentary mobile service sent to all learners on a weekly basis.

Coaching

Coaching is a substantial element of our educational methodology. A TransPerfect Pedagogical Coach will be offering proactive support throughout the training, making sure to maximize the effectiveness of the learning process. Together with the account manager, the coach will develop a training program based on needs and goals, customize classes and accommodate specific needs.

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Leading meetings

Negotiations

Virtual team

Conflict resolution

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