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Language Services for Airlines

Airlines have multiple touchpoints with their customers, from inspiring people to travel through planning and booking a trip to providing customer service, creating an ideal in-flight experience, and crafting loyalty programs. Passengers come from everywhere, and they want to find their way, in their language, from brands they trust.

Our Solutions

Establish, Grow, and Maximize Your Business Globally

Infotainment Localization

Booking Engine Localization

Having a fully localized booking engine is a key element of the passenger journey to ensure repeat bookings. GlobalLink technology enables seamless integration with nearly all leading CMS, database, and e-commerce platforms.

Website Localization (B)

Website Localization

Creating, launching, and optimizing websites in multiple languages is simple, quick, and cost-effective with our GlobalLink technology, which requires minimal project management or IT involvement, and sites can go live in as little as 30 days.

Customer Support (N)

Call Center Support / BPO

We offer a full suite of services and technology-backed solutions to support call centers around the world, whether your customer base is multilingual or predominantly speaks a single language.

content creation and management (N)

Content Creation & Management

Our source-to-source process combines globalized writing, editing, and content structuring techniques with state-of-the-art translation memory tools.
 

Media (O)

In-Flight Entertainment Localization

Ensure your passengers are entertained throughout their journey with you no matter what language they speak. Our full suite of media solutions cover everything from video production to voiceover and dubbing.

Customer Support (B)

Customer Support

We've developed a full suite of services and technology-backed solutions for contact centers, over-the-phone interpretation, chat, and other ways to engage with customers around the world.

Document Translation (O)

Emergency Response Language

In times of emergencies we can turn around high priority localized content quickly and accurately to ensure your customers and staff are up to date on a global scale.

training & e-learning (B)

Training &
E-Learning

Our dedicated training and e-learning solutions team provides a mix of services to help you overcome the challenges associated with building and maximizing global workforces.

Language Training & Assessment (N)

Cabin Crew Language Testing

Stringent testing ensures that the candidates that you bring onboard are linguistically qualified for the job.

Need help?

Frequently asked questions

Yes! With offices in over 100 countries around the globe covering every time zone, we can set up a fast-track request system to turn content around in hours rather than days.

There are many variables at play and we are here to help. With almost three decades of experience across a number of airlines and hundreds of languages, we are able to build out robust forecasting and models to ensure your investment in translation delivers ROI. We look at future travel trends to ensure your strategy is future proofed and set to capitalize on the fastest growing and largest markets where your customers might come from in the future.

It might be. For some types of content, such as blogs and FAQs, machine translation might be sufficient, but not for SEO or booking language, which needs to be very accurate. In many cases a hybrid approach is needed, leveraging machine translation to get more content live while making sure a native-speaking professional linguist with subject-matter expertise is editing and proofreading that content.

 

Yes, we do! Whether you need to optimize search terms to increase organic rankings for your site or conduct an international paid search/pay-per-click campaign to drive traffic, TransPerfect will help you assess the potential impact of every element of your international campaign.

We have a specialized multicultural marketing division to make sure your airline is making the most out of their global marketing efforts. Whether you need cultural consulting before launching a new brand into international markets, multilingual voice talent for a radio or TV spot, or localization of a viral website, we have all-encompassing solutions that speed workflow timelines and minimize the project management burden on you and your team.

 

 

TransPerfect’s MediaNEXT offers a full range of media services, including multilingual voice talent, subtitling, video production, voiceover, and dubbing. With 44 owned and operated studios worldwide, MediaNEXT combines our media creation and localization expertise with state-of-the-art technology.

 

  

Our multilingual social media specialists are on hand to work with your marketing team to create on-brand, engaging, shareable content across all social media platforms, taking into account cultural nuances on a language-by-language basis.

 

  

Of course. We have a team of creative, multilingual content creators to work with you to create fresh content no matter what market you’re operating in. We can also translate and adapt your existing content to be relevant in all countries.

 

  

Our learning solutions division delivers specialized e-learning services that include blended programs, as well as instructor, web, and computer-based training across a broad range of disciplines.

We do! Take a look at our client stories below this FAQ section.

Client stories

We're proud of the company we keep

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Kickstart your global strategy

We enable our clients to reach new markets globally by connecting with their audiences and providing the best possible customer experience—in any language. 


 

 

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