Accessibility
Essential for Some, Useful for All
Accessibility is at the heart of creating inclusive experiences. For more than 15 years, TransPerfect’s Accessibility Department has helped organizations across industries—from global healthcare leaders to financial institutions—ensure their content is usable, compliant, and designed with diverse users in mind.
Backed by the world’s largest language and AI solutions provider, our team pairs technical expertise with practical, scalable support across formats and languages. Partnering with over 500 clients and remediating more than 1 million pages, we meet standards like WCAG 2.2, Section 508, and PDF/UA while driving truly inclusive outcomes.
Why Accessibility?
About 25% of the global population has a disability—10% rely on accessible interfaces
Equal access for all
Cleaner, smarter design
Wider reach and stronger loyalty
Lower legal risk and reduced costs
Accessibility Services
We ensure documents are fully accessible and usable with assistive technologies, meeting global standards across any format and language.
Alternate formats we deliver include:
- Braille: Tactile text for blind or low-vision readers, produced to US Library of Congress standards with dual proofing.
- Large Print: Enlarged, high-contrast materials for users with limited vision.
- Audio Formats: Human-narrated or synthetic audio for individuals who benefit from spoken content.
- Accessible PDFs & DOCX: Tagged, structured files designed to work seamlessly with screen readers and compliant with PDF/UA, WCAG, and Section 508.
Many industries worldwide are legally required to provide documents in specific alternate formats to ensure individuals with disabilities can access and utilize information in ways that meet their unique needs.
We evaluate and improve the accessibility of websites, web apps, e-learning, and mobile experiences to ensure compliance and usability for all.
Our audit process includes:
- Identification of accessibility barriers
- Clear documentation with screenshots, descriptions, and steps to resolve each issue
- Actionable remediation recommendations (design, UX, code-level changes)
- Optional collaboration with your development team
- Sample audit included in all proposals
After the audit, we support remediation with our development team, training, and consultation, followed by a validation audit to confirm fixes and check for regressions. We provide an Accessibility Conformance Report (ACR/VPAT) upon completion.
- Human captions
- ASR (machine) captions
- Integration with Zoom, WebEx, Adobe Connect, StreamText, and more
- High-contrast modes, customizable displays, and multilingual captions in 140+ languages
Certified interpreters provide real-time American Sign Language (ASL), British Sign Language (BSL), or other sign languages for live or virtual events.
- Available in person or remotely
- Smooth integration with Zoom, Teams, and WebEx
- Flexible display options (spotlighting, dedicated video feed)
- Ideal for conferences, trainings, and livestreams
Trained guides support blind or low-vision attendees at events, ensuring safe navigation and a positive, inclusive experience.
Support includes:
- Orientation and mobility assistance
- Navigation of venues and event features
- Coordination with document compliance to provide large-print or accessible materials as needed
We create captions and transcripts for video content, enhancing accessibility for on-demand and hosted media.
Formats:
- Closed captions: Editable and preferred for most players
- Burned-in captions: Permanently embedded
- Transcripts: Provided as standalone text or added to web pages
- Available in 140+ languages via human or machine workflows
We provide narrated descriptions of essential visual elements for viewers who are blind or have low vision, ensuring they can fully understand and enjoy video content. Check out a great example of audio description from The Lion King.
We provide comprehensive accessibility training tailored to your team's roles and needs. Our training options include workshops, webinars, on-site or remote sessions, and e-learning modules—all available as standard packages or fully customized to address your organization's unique challenges.
Role-based training tracks:
- Managers & Project Managers: Integrating accessibility into workflows, budgeting, and risk management
- Designers: Creating inclusive user experiences and accessible design patterns
- Developers: Implementing WCAG standards, ARIA, and accessible code practices
- Content Creators: Writing accessible content, captioning, and document structure
Accessibility is about creating better user experiences as technology and standards evolve. Our consultation services provide expert guidance across strategy, compliance, and implementation.
We support you with:
- Accessibility roadmaps
- Technology or feature evaluations
- User-specific accessibility needs
- Compliance and standards navigation
- Complex technical challenges
We work with you to find practical solutions that improve access to information and technology.
Software Testing and QA
When products scale across languages, platforms, and devices, small inconsistencies can quickly become high-impact user experience issues. TransPerfect’s QA and testing services combine linguistic validation with functional coverage to ensure localized software behaves as intended—end to end. Guided by experienced test leadership and supported by 400+ testers spanning 140+ languages, teams gain a repeatable path to higher-quality releases and fewer post-launch surprises.
The complexities of software localization mean that even well-designed products can surface issues only once deployed in real runtime environments. TransPerfect tests software in its native context to identify defects that degrade usability, functionality, and performance before they reach end users.
Common issues identified through localization and functional testing include:
- Text expansion or truncation (clipping)
- Character encoding and font display issues
- Hard-coded strings and untranslated content
- UI layout and design inconsistencies
- Locale-specific errors (dates, times, currencies, measurements)
- Device, operating system, or browser incompatibilities
- Incorrect translations caused by lack of context
- Programming logic errors
- Problematic line breaks, concatenation issues, and formatting defects
Internationalization (i18n) is the practice of designing software so it can be efficiently localized for any language, locale, or culture. When applied early and consistently throughout development, i18n significantly reduces downstream localization costs and technical risk.
TransPerfect supports internationalization testing at every stage of the product lifecycle, helping teams validate that applications are structurally ready for global deployment. Early identification of i18n issues improves scalability, accelerates time-to-market, and minimizes rework during localization.
TransPerfect’s UX and usability testing services help organizations validate real-world user interactions across devices, markets, and usage conditions. By engaging representative target users, we uncover friction points that may not be visible through functional testing alone.
Our approach ensures digital experiences are intuitive, accessible, and aligned with user expectations—regardless of language, device, or geography.
Testing Capabilities
- Linguistic, functional, and usability testing
- Relevant, market-specific target users
- Coverage across devices, platforms, and environments
- Real-world usage conditions
- Experienced UX consultants and test leads
- Testing integrated throughout development cycles
- Immersive, qualitative user feedback
- Customizable test scenarios and use cases
- Competitor comparisons and benchmarking
- Clear, actionable reporting and recommendations
Turn Accessibility into Action
Accessibility and quality are ongoing commitments—and you don’t have to manage them alone. TransPerfect can support your accessibility and QA needs and help you deliver reliable, inclusive digital experiences.