Call Volume Capacity Increases by 180% for Remote Interpretation Services
NEW YORK, NY & TEMPE, AZ, April 21, 2014 – TransPerfect Remote Interpreting (TRI), a leading provider of call center support and over-the-phone interpretation services, today announced the opening of a second call center in the Tempe, Arizona area. TRI plans to hire nearly 400 interpreters to work in the new facility.
TRI’s suite of on-demand solutions includes traditional over the phone interpretation (OPI) and video remote interpretation (VRI), as well as email translation, in-language chat, on-site interpreting, and translations services. While TRI’s parent company, TransPerfect, maintains a worldwide network of service and production offices, all TRI services are performed in the U.S. to remove international security concerns.
“The demand for U.S.-based language services has been growing dramatically. As American companies continue to steer away from offshore call centers due to security risks, this new interpretation center will allow TransPerfect to better serve its regional and national clients,” said Liz Elting, Co-CEO, TransPerfect. “With the strong candidate pool in the Phoenix metro area, we look forward to staffing our new facility with a wide variety of linguists as well as technical and management personnel over the course of 2014.”
About TransPerfect Remote Interpreting
TransPerfect Remote Interpreting (TRI) is the world’s only provider of remote interpreting services for any device, including over-the-phone interpretation (OPI), Voice over IP (VoIP), web-based audio, web-based video, and all major video conferencing platforms. TRI offers services in over 170 languages and features industry-specialist interpreters screened for subject expertise. TRI is a division of TransPerfect, the world’s largest privately held provider of language services and globalization management technology solutions. For more information, please visit www.tptri.com.
About TransPerfect
With annual revenues of more than $400 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 85 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.