Healthcare Support

Healthcare Support

 

THE CHALLENGE

As patient populations increase in size and diversity, today’s healthcare providers are faced with a number of challenges, including tighter budgets, high volumes of paperwork, and a greater need for multilingual communication between caregivers and patients.

In order to meet the medical needs of their limited-English-proficient patients, hospitals, clinics, and private practices can stay ahead of the curve by instituting sound multilingual and multicultural solutions. With nearly 20 years of experience working with the healthcare field, TransPerfect can provide a custom array of solutions to meet the unique language and budgetary needs of your organization.

TRANSPERFECT'S SOLUTION

Backed by our ISO 9001 certified quality management system, TransPerfect has the linguistic expertise, unmatched resources, and medical savvy to help leading healthcare institutions worldwide provide better care through enhanced communication. We take into account the unique needs of your organization and the populations you serve to provide customized, turnkey solutions—in any language.

Document Translation

As part of our ISO 9001 certified quality management system, TransPerfect utilizes a multi-step process to ensure the highest level of accuracy and quality. Medical translations targeted to patients are completed by specialists who consider the socioeconomic backgrounds and education levels of your target audience to deliver translations that are both accurate and easily understood.

TransPerfect has experience working with a wide range of healthcare documents, including:

  • Patient Marketing and Outreach
  • Education Materials
  • Admission Forms
  • Insurance Claim Forms
  • Informed Consent
  • Patient Records

For documents containing graphical elements, we also offer world-class desktop publishing services. Oftentimes, the artistic components must be customized to accommodate the scale of a particular language. For example, a French, Spanish, or Portuguese text will typically expand to 20% - 25% more words than the English equivalent, which often has an impact on the design and layout of the ultimate product.

Bilingual Staffing

With patient populations becoming increasingly diverse, having multilingual staff can significantly improve the quality of care. Through our network of 4,000 language specialists from around the world, TransPerfect has access to the highest-caliber multilingual talent to meet your staffing needs—in any language.

  • Administrators
  • Doctors and Nurses
  • Medical Interpreters
  • Social Workers
  • Transcriptionists
  • Billers/Collectors

Whether you’re looking for a full-time ER receptionist who speaks three languages or a part-time interpreter to help bridge the language gap between doctors and patients, TransPerfect Staffing Solutions has the experience and know-how to help you find the ideal individual to suit your needs.

Over the Phone Interpretation

When onsite bilingual staff aren’t available, OPI (Over the Phone Interpretation) offers a simple, cost-effective alternative. TransPerfect’s Call Center is staffed with experienced operators who can connect you with medical interpreters in over 170 languages—24 hours per day, 7 days per week, 365 days per year.

Transcription

Within the medical sector, TransPerfect's transcription services are renowned for their precision, reduced turnaround times, great client service and ability to produce a quality transcript within the specified budget.

Our team of medical transcription specialists is well-versed in various therapeutic categories such as oncology, immune diseases, and cardiovascular systems. In addition, our extensive global presence allows us to handle projects from all regions and have transcriptionists who are versed in the intricacies of many different dialects and regional accents.

Whether you're looking for the transcription of physician interviews, medical advisory boards, or highly specialized focus groups, TransPerfect is able to offer a turnkey solution to meet your exact requirements.

 

 

 

 
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