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Global Business
04.14.21

3 Ways Lenders Can Improve Communication with the LEP Population
While the US does not have an official language, the unofficial “official” language for American financial services is English. Of the 350 languages spoken in the US, English is the currency for lending. English-only lenders often underrepresent and underservice limited English proficient (LEP) borrowers. This is also the case for those who do not speak English as their primary language or have a limited ability to read, write, speak, or understand the language.
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