The Total Economic Impact™ Of Translations.com's Managed Services Program
Through customer interviews and data aggregation, Forrester concluded that GlobalLink had the following
three-year financial impact for its client.
The idea was that we would have a ‘follow the sun’ approach that anybody, anywhere in the organization could request translations at any time and it would be picked up within the hour. That is what we now have. We didn’t have that before, so that’s an improvement.
Forrester Consulting conducted a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) an enterprise may realize by deploying its Managed Services Program. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the Managed Services Program on their organizations.
More from Forrester