25%
reduction in Chinese website bounce rate
6.92%
increase in overall website usage
28.9%
decrease in exit rate

The Challenge

Streamlining Multilingual Web Management
challenge
Efficiently managing Chinese website translations with limited resources
challenge
Eliminating manual translation efforts to improve efficiency
challenge
Enhancing web performance for the key Chinese market

Rogers Corporation, a global leader in materials technology, faced the daunting task of maintaining an effective online presence for the crucial Chinese market. With a lean marketing team and limited resources, the company strove to manage manual translations efficiently. It needed a solution that could automate the translation process, improve website performance, and ensure up-to-date content across both English and Chinese versions of its site.

The Solution

GlobalLink Web for Automated Web Localization
solution
Implementation of GlobalLink Web for streamlined translation
solution2
Customized workflow for efficient content management
solution3
Automated scanning and update identification system

TransPerfect deployed its GlobalLink Web solution to address Rogers' web localization challenges. The system was customized to create different analytics codes based on the visited URL, enabling native search functionality across both language versions. GlobalLink Web's automated scanning feature allowed for regular checks of the website, identifying necessary updates and translation needs. This approach significantly reduced manual effort, kept both websites’ content synchronized, and ensured timely content updates.

The Results

6.92% increase in overall website usage
24.9% decrease in bounce rate
28.9% reduction in exit rate

The implementation of GlobalLink Web transformed Rogers Corporation's Chinese web presence. Comparing Q1 2020 (pre-implementation) to Q1 2022, the company experienced a 6.92% increase in website usage. Most notably, the bounce rate decreased by 24.9%, and the exit rate dropped by 28.9%. These improvements indicate significantly better engagement and relevance of the Chinese site content. The new system also facilitated direct interaction with the Chinese team, reducing errors and streamlining the update process. This successful localization effort improved Rogers' digital presence in China and set a new standard for its global online strategy.

mockup-website

What our Clients Say

“We appreciate the level of customer service from TransPerfect, working both with our US-based team and international team in Asia to assist with our account needs, as well as providing a custom solution that has helped us meet our goals.” 

– Rogers Corporation Team Member

-

Kickstart Your Global Strategy

We help clients reach new global markets by connecting with audiences and delivering exceptional customer experiences—in any language.


 

 

Complete the form to request information

Please visit https://gateway.transperfect.com/home to register in our system and submit questions
Please visit LinkedIn to check our live openings.

By submitting this form, you agree to the privacy policy and terms of this website.