E-learning & Training

LCE Achieves Localization Success with TransPerfect

E-learning & Training

387,559

words translated into Japanese

28

e-learning modules localized

55%

increase in learner engagement

The Challenge

Harmonizing Global Reliability and Asset Management Practices

Implementing standardized training across diverse global operations

Overcoming language barriers in Japanese markets

Ensuring consistent knowledge transfer and behavior change

A leading pharmaceutical company faced the complex task of harmonizing its enterprise-wide reliability and asset management practices. The challenge was particularly pronounced in its Japanese operations, where employees needed comprehensive training in their native language to ensure full comprehension and adoption of best practices.

The company aimed to achieve multiple operational improvements, including reducing downtime, increasing production capacity, ensuring regulatory compliance, and extending asset life cycles. However, the language barrier posed a significant obstacle to implementing these changes effectively. The training needed to convey information, drive behavioral changes, and foster a culture of continuous improvement across the organization.

The Solution

LCEsmartr Localization and Implementation

GlobalLink translation management system

E-learning module adaptation

Organizational change management tools

To address these challenges, LCE partnered with TransPerfect to localize its LCEsmartr system—an online platform for reliability and asset management best practices and education—into Japanese. This collaborative effort went beyond mere translation, encompassing a comprehensive approach to ensure the training's effectiveness in the Japanese market.

The localization process involved translating 387,559 words across 194 documents and 28 e-learning modules. LCE also provided an implementation guide to promote faster adoption of best practices, organizational change management tools to support leadership in championing the reliability transformation, and work process models to build a "common language" across the enterprise.

Furthermore, standardized work templates promoted a life cycle asset management mindset and online reliability training for quick and effective new employee onboarding, skill-building, and personnel development. This holistic approach ensured that the training was not only linguistically accurate but also culturally relevant and aligned with the company's operational goals.

The Results

          55%
           increase in learner engagement
    

          150
          users accessed content in their local language
    

          200
          courses completed
    

The localization and implementation of LCEsmartr yielded significant results for the pharmaceutical company. The most notable outcome was a 55% increase in learner engagement, with over 55% of learners completing action plans—a clear indicator that the training was successfully transitioning from the online classroom into the workplace. More than 150 users accessed the content in their local language, demonstrating the widespread adoption of the localized training materials. Additionally, over 200 courses were completed, showcasing the effectiveness of the e-learning modules in conveying critical information.

These results validated the success of the localization effort and indicated a substantial improvement in the company's ability to standardize practices, reduce operational risks, and enhance overall efficiency across its global operations. The project's success in the Japanese market paved the way for potential expansion into other international markets, setting a new standard for global training and operational excellence in the pharmaceutical industry.

What our Clients Say

“Over 55% of learners completed action plans—this is the strongest result to me because it shows that the learning is transitioning from the online classroom into the workplace. This is the whole reason why we train people, to change behavior, and produce business results!”