Need for integration with existing app management systems
Requirement for easy management by regional teams
TUI is one of the world’s largest leisure, travel, and tourism companies, but managing localization for its numerous apps posed a challenge. With a diverse portfolio spanning travel agencies, hotels, airlines, cruise ships, and retail stores, TUI needed a solution that could integrate with various management systems and be easily managed by regional teams—potentially accommodating separate apps for each business segment.
The Solution
Enterprise SaaS Strings Implementation
Implementation of Strings’ enterprise SaaS setup
Intensive integration support
Single source of content for all digital assistance apps
TUI turned to Strings for a comprehensive solution. The implementation involved setting up an enterprise SaaS system with intensive integration support. This allowed Strings to integrate seamlessly into all of TUI's digital assistance apps used for booking and booking management, connecting to a single source of content. To ensure long-term efficiency, in-country managers were given direct access to Strings, enabling them to perform translations and content edits independently.
The Results
The implementation of Strings significantly streamlined TUI's app localization process. By creating a single repository for all app localization, TUI achieved consistency across its diverse range of digital products. The seamless integration with existing app management systems ensured a smooth transition and improved workflow efficiency. Importantly, by giving in-country managers direct access to perform translations and content edits, TUI future-proofed its localization process, enabling quick responses to regional needs and reducing dependency on centralized teams.