75%
increase in revenue from international websites
 
Data-driven language selection for individual properties
 
Significant growth in targeted markets

The Challenge

Increasing Direct Bookings in Global Markets
challenge
Need to improve direct bookings in existing and emerging markets
challenge
Lack of data-driven strategy for language selection
challenge
Complexity of optimizing digital presence for multiple properties

Pestana Hotel Group, Portugal's largest hotel chain, sought to increase direct bookings from both existing and emerging international markets. The company faced challenges in identifying which languages would deliver the best return on investment for each property. Additionally, Pestana needed a comprehensive strategy to strengthen its digital presence and drive global growth

The Solution

Data-Driven Localization Strategy
solution
In-depth analysis of site users and market potential
solution2
ROI projections for language selection
solution3
Tailored localization approach for each property

TransPerfect partnered with Pestana to develop a data-driven localization strategy that involved a thorough analysis of Pestana's site users, detailed ROI projections, and identification of the most beneficial languages for individual properties. TransPerfect's extensive experience in the hospitality sector informed the development of a clear, strategic approach to maximize Pestana's digital ROI. The solution was customized to address the unique needs and opportunities of each hotel within the group.

The Results

TransPerfect's data-driven localization strategy led to remarkable results for Pestana Hotel Group, driving a 75%+ increase in revenue generated from its international websites. This substantial growth was particularly evident in the markets specifically selected for localization based on TransPerfect's analysis. The tailored approach for each property ensured optimal return on investment, positioning Pestana for continued success in its global digital marketing efforts.

Pestana Hotel Group

What our Clients Say

"Growing direct bookings from international visitors to our hotels has been a key part of our strategy. TransPerfect provided a clear and data-driven approach that helped us maximize our digital ROI. We selected them based on their extensive experience in the hospitality sector, and the results have produced significant growth in the markets selected for localization." 

– Luis Monteiro, Executive Board Member for Digital, Product, Marketing, and CRM, Pestana Hotel Group

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Kickstart Your Global Strategy

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