Strict data access restrictions due to sensitive medical information
Requirement to maintain confidentiality for 70+ million Americans
UnitedHealthcare, a division of UnitedHealth Group responsible for safeguarding the sensitive medical information of over 70 million Americans, faced a major challenge when deciding to localize its website into seven new languages. The company's strict data access restrictions, necessary for protecting patient confidentiality, created a particular hurdle for the localization process. UnitedHealthcare required a solution that could effectively translate its website content without compromising the security of sensitive patient data.
The Solution
Implementation of GlobalLink Web Technology
Deployment of GlobalLink Web for website translation
Automatic spidering and translation capability
Highly secure translation process maintaining data integrity
The GlobalLink Web technology by TransPerfect provided UnitedHealthcare with a flexible and fully secure solution to its localization challenge. The technology was designed to automatically spider and translate the site without risking patient confidentiality. As the world's first and only PCI DSS-certified website translation software, GlobalLink Web ensured the highest level of data security throughout the localization process, meeting UnitedHealthcare's strict requirements for protecting sensitive medical information.
The Results
Leveraging GlobalLink Web allowed UnitedHealthcare to successfully localize its website into seven new languages while maintaining the highest standards of data security. The solution's PCI DSS certification, including MasterCard PCI Compliance and Visa PCI DSS Validation, ensured that sensitive patient data remained protected throughout the localization process. Additionally, the SAS 70 Level II-certified hosting provided an extra layer of security. This comprehensive approach enabled UnitedHealthcare to expand its linguistic reach without compromising its commitment to protecting patient confidentiality.