PV and Safety

Language Services for Pharmacovigilance & Safety Reporting

TransPerfect helps PV and drug safety teams to accelerate reporting through a blend of artificial intelligence and technology.

Our Solutions

Establish, Grow, and Maximize Your Business Globally

Document Translation (B)

Safety Document Translation

Translate SAEs and SUSARs from the investigative site’s or market’s native language, including rush and handwritten requests.

Interpretation (O)

Safety Notification Distribution

Rapidly receive/process cases and communicate potential safety concerns or findings to regulatory authorities through TransPerfect’s 21 CFR Part 11 compliant safety reporting platform, Trial Interactive, as well as via our global call center that can handle over 170 languages.

Patent Translation

Safety Database Hosting

Quickly and securely collect, track, and share safety data from investigative sites with Safety Notification Letters for a full audit trail of activity.

Over the Phone Interpretation (N)

Global Call Center Support

Establish new call centers handling case intake and processing or supplement existing call center resources by handling overflow call volume in over 170 languages.

call center support (B)

Outbound Patient Surveillance Calls

Construct a communication strategy to fit your patients’ ongoing needs. From selecting, testing, training, and onboarding expert multilingual staff to translating follow-up documentation to improve patient adherence and reduce recidivism, our services cover all of your needs.

Technology

Pharmacovigilance Technology

21 CFR Part 11 compliant solutions for safety notification letter distribution and GVP-compliant PSMF management. Visit the site

Translation Management Technology (O)

AI-Powered Translation

Safety-specific AI engines and human post-editors to reduce translation timelines by half. 

24/7/365

Redaction Support

AI-powered PII redaction services for your documents—our technology and professional redaction specialists help to reduce time to redact by over 75%.

GlobalLink Technology (B)

GlobalLink Translation Management System

Our translation management system combines project management, workflow automation, app localization, and translation memory in a single user-friendly platform to handle all your translation and localization needs.

AI Portal

Case Triage

Real-time translation of voicemails, emails, adverse events (AEs), call notes, etc., to allow your team to route cases to the appropriate parties.

labeling and regulatory consulting (O)

Local Literature Monitoring

Automated monitoring of adverse events in local literature and consolidation of your data for review and analysis within one solution.

Medical Writing

Medical Writing

Expert writing services for standard response documents, safety notification letters, regulatory writing, and more.

Client Stories

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