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Driving the Future of Service with Conversational AI

Deloitte's Business Development Leader Vinita Kumar and Conversational UX Lead Dexter Zavalza joined Gui Newlands, Director of AI Solutions at DataForce to discuss why companies are choosing to invest in conversational AI, what drives value for customer experience and for the business, and what makes conversational AI programs successful near term and year-over-year.

DataForce Live - Deloitte