NEW YORK, March 10, 2020 – TransPerfect, the world’s largest provider of language and technology solutions for global business, today announced the TransPerfect Metrics Service program as a standard feature for clients alongside new capabilities for grading and scoring translations within its GlobalLink® translation management system. The service introduces intelligent translation quality alerts powered via AI, which route translation to expert human language review when cadence, flow, and terminological equivalencies approach standard deviation limits of target language representation. These new capabilities supplement and advance the company’s existing ISO-certified quality systems and ensure next-level translation accuracy for a broad range of critical applications.
TransPerfect Metrics Service automatically tracks a number of best-practice indicators between each workflow step, ensuring value is added at each phase of the translation process. These indicators not only measure each discrete piece of content but also create an ecosystem-wide feedback loop to hone fully market-ready translation.
Designed to go beyond simple conveyance of a message into a given target language, TransPerfect Metrics Service amplifies critical elements of translation, such as brand voice, style, tone, and reader engagement with sophisticated AI measurement of each translation in parallel with human aesthetic direction.
TransPerfect has been a pioneer in raising standards for accuracy and subject-matter expertise for more than two decades. The company created proprietary certification processes that require linguists to demonstrate subject-matter-specific expertise, with an acceptance rate of less than 10% of applicants across content verticals—and substantially lower for more complex and technical specialties and industries.
These advances in accuracy and the combination of AI with human language mastery will benefit all clients and are especially impactful in subjects such as life science, medical devices, finance, law, and manufacturing, where lives and livelihoods may be at stake.
TransPerfect President and CEO Phil Shawe commented, “Language translation accuracy is the cornerstone of our business and built into our DNA. TransPerfect is constantly introducing new technological innovations aimed at measuring and delivering the industry's most accurate translations.”
TransPerfect is the world’s largest provider of language and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect’s GlobalLink® Product Suite to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.