USPS Reaches Out to Spanish, Chinese-Speaking Consumers


USPS Reaches Out to Spanish, Chinese-Speaking Consumers

Awards Contract to TransPerfect to Create and Offer Multilingual Option on

eM+C - March 6, 2012

TransPerfect, the world's largest privately held provider of language services and translation-related technologies, today announced a new relationship with The United States Postal Service (USPS). The USPS has set the goal of providing a complete online experience and more personalized services for its customers whose language preference is Spanish or Simplified Chinese. To this end, the USPS has enlisted TransPerfect services and technologies.

To help clients manage their multilingual websites, TransPerfect offers the GlobalLink® Product Suite, a family of technology products that includes OneLink, a solution designed specifically to reduce the time, effort, and complexities associated with operating a global e-commerce site. Relying on this technology, the USPS has successfully launched multilingual options for Spanish and Chinese on, one of the most popular and heavily trafficked websites in the world.

“I’m honored that we have the opportunity to work with the USPS. I'd also like to specifically thank all the individual team members from the USPS, TransPerfect, and other collaborating vendors, partners, and translators who pulled together and made this historic launch possible,” said Phil Shawe, co-CEO of TransPerfect. “The dedication and teamwork I witnessed was truly inspiring.”

Future plans to further enhance service levels for multicultural populations involve offering additional translated online services, including the e-commerce portions of

About The U.S. Postal Service
A self-supporting government enterprise, the U.S. Postal Service is the only delivery service that reaches every address in the nation, 150 million residences, businesses and Post Office Boxes. The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations. With 32,000 retail locations and the most frequently visited website in the federal government,, the Postal Service has annual revenue of more than $67 billion and delivers nearly 40 percent of the world’s mail. If it were a private sector company, the U.S. Postal Service would rank 29th in the 2010 Fortune 500. Black Enterprise and Hispanic Business magazines ranked the Postal Service as a leader in workforce diversity. The Postal Service has been named the Most Trusted Government Agency for six consecutive years and the sixth Most Trusted Business in the nation by the Ponemon Institute.

About TransPerfect
With annual revenues of more than $300 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in 75 cities on five continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at


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