Multilingual Survey Management > Services

Multilingual Survey Management > Services

Cultural Consulting
TransPerfect's cultural consulting services allow you to make informed decisions on all aspects of marketing in diverse cultures. Members of our multicultural research team will review all elements of a multilingual survey campaign. Our team includes both creative and language experts who have over 10 years of experience researching communications materials in global markets. They’ll do the necessary market research, utilizing focus groups if necessary, and create a set of recommendations regarding both design and copy, giving you solid guidelines from which to make your marketing decisions.

Survey Translation
TransPerfect utilizes a three-step process of translating, editing, and proofreading for all certified translations. Our goal is not simply to translate literally, but to craft content that reads like it was originally written in the target language. For example, an e-learning survey would vary greatly from a product testing survey in both style and tone. Our linguists are versed in communicating even the slightest linguistic nuances and will always deliver highly effective survey translations for all areas.

Data Collection
By leveraging our extensive technology resources, TransPerfect can create online multilingual surveys in multiple languages to fit your exact requirements. The system will be tailor-made, enabling the most efficient data collection from consumers, employees, or external contacts, and can be created using non-roman scripts such as Arabic or Japanese where needed.

In addition, data can be gathered in person via a face-to-face interview as well as over the phone. TransPerfect always employs native speakers in order to facilitate this task. Interviews can be recorded for archiving and transcribed upon request.

Response Translation
When dealing with the translation of responses back into the source language, TransPerfect has the fastest turnaround times in the industry. This allows you quick access to your results, facilitating action, and helping to bring down your own survey response times. When an expedited back translation is needed, we can also provide you with informational quality translations for reference, which do not undergo the full TEP process.

Reporting of Results
All survey results can be reported with exceptional turnaround times.  Presentation can be customized and reported on a quantitative or qualitative basis. At the outset of a project TransPerfect will be happy to consult with you to understand your exact requirements and create bespoke presentation templates ahead of time that allow for the quickest, most transparent reporting of data. TransPerfect’s reporting services empower clients to take action on responses from any global market with minimal delays, bringing you significantly closer to your clients, consumers, or employees in turnarounds faster than you’d imagine.