How did you get hired?
A chance encounter! I was nearly 9 years into an advertising career looking for a change of scenery which I thought would be another ad agency. I got a sales call from a translation agency, and was surprised to find myself turning it around to them and asking if they had any job openings.
What drew you to the language services industry?
I'd always had an affinity for languages, having minored in French and 2 years into studying Italian as part of a lifelong goal to learn about my ancestry (which I’ve continued to do to this day). I knew little about the industry, but it seemed like a unique opportunity.
How did your career at TransPerfect evolve?
Organization, flexibility and problem solving. And then organization again.
What has been the trajectory of your career at TransPerfect?
The day of my interview, I walked by someone working on a translation on their computer screen. Having not the faintest clue about translation memory and other tools, it looked like something out of a science fiction movie. I’d just never considered the technological aspects of how translation worked.
Since I'd already been working with clients for almost a decade, I knew plenty about account management but little of localization. 5 years later, I’ve combined client service experience with knowledge of translation processes to advise my clients as well as the 5 members of my team.
What is the best part of your time at TransPerfect?
My favorite thing about TransPerfect is my colleagues. Working together with a gumbo of cultures has enriched my work experience; whether it’s learning about a co-worker’s background or getting to taste a bit of it during one of our fabled TDC potluck lunches. I’ve had a pair of great mentors the past 5 years, whom I can’t thank enough for their guidance. Not only have they been wonderful sounding boards whenever I’ve needed advice on handling a situation, they have celebrated me as an individual and allowed me to truly feel comfortable expressing my personality full of quirks. I’m grateful for their support in so many ways.
How would you sum up the culture at TransPerfect?
When I got the call to appear on Who Wants to be a Millionaire 3 years ago on 2 days’ notice, I was not only encouraged to pursue my game show aspirations (having come to TransPerfect with a Jeopardy! championship under my belt), but also joined by many of our team members at a viewing party when my episode aired. That’s what this culture is like.